Privacy policy

Effective Date: 1st January 2024

At King Kandyan Brass, we prioritize the privacy and security of our customers. Our Privacy Policy outlines how we collect, use, and protect your data when you interact with our website.

Here are some key points:

1. Data Collection

We may collect personal information such as your name, email address, and shipping address when you place an order or sign up for our newsletter. This information is used solely for the purpose of fulfilling your order and providing you with relevant updates.

2. Data Usage

We use your personal information to process your orders, communicate with you about your purchases, and improve our services. We do not sell or share your information with third parties for marketing purposes.

3. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. Our website is encrypted using SSL technology

to ensure the secure transmission of data.

4. Cookies and Tracking

We use cookies and tracking technologies to enhance your browsing experience and personalize content. These technologies help us analyze website traffic and usage patterns.

You can manage your cookie preferences through your browser settings.

5. Third-Party Links

Our website may contain links to third-party websites. Our privacy policy does not apply to these sites. Please review the privacy policies of those third parties for more information.

6. Data Retention

We retain user data for the duration necessary to fulfill the purposes outlined in this policy and in compliance with applicable laws.

Terms of service

Effective Date: 1st January 2024

Welcome to King Kandyan Brass! These Terms of Service outline the rules and guidelines for

using our website and purchasing our products. By accessing or using our website, you agree to

comply with these terms and conditions.

1. Product Information

We strive to provide accurate and up-to-date information about our products. However, we

cannot guarantee the completeness or accuracy of the content on our website. It is your

responsibility to verify any information before making a purchase.

2. Ordering and Payment

By placing an order on our website, you agree to provide accurate and complete information.

We accept various payment methods, and all transactions are securely processed.

3. Shipping and Returns

We offer shipping services to select locations. Please review our Shipping Policy for detailed

information on delivery times, fees, and return procedures.

4. Intellectual Property

All content on our website, including images, logos, and text, is protected by copyright and

intellectual property laws. You may not use, reproduce, or distribute our content without prior

written permission.

5. Dispute Resolution

In the event of a dispute between you and King Kandyan Brass, we encourage you to resolve it

amicably. If resolution cannot be reached, disputes may be subject to arbitration or mediation as

determined by applicable laws.

6. Termination

We reserve the right to terminate a user's account or access to our website under certain

conditions, including violation of these Terms.

7. Changes to Terms

We may update or modify these Terms from time to time. Changes will be communicated

through our website. By continuing to use our services after such changes, you accept the

updated Terms.

Contact Information

Contact information

Effective Date: 16th October 2023

If you have any questions or concerns about our Privacy Policy, Terms of Service, or Shipping

Policy, please contact our customer support team for assistance. We are committed to

maintaining the highest standards of privacy and service, and we're here to help you with any

inquiries or issues you may have.

WhatsApp: +94740309228

Business Hours / Response Time: Monday to Saturday - 9.30 AM to 5.30 PM

Language Support: English, Sinhala, Tamil

Mailing Address: No.26, Yatinuwara Patu Mawatha, Kandy, 20000, Central Province, Sri Lanka.